AUTO RENTALS PRIVACY POLICY

Last Updated: September, 2026

We are committed to protecting your privacy and ensuring you have a positive experience while using our auto rental and e-hailing services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. INFORMATION WE COLLECT

We collect several different types of information for various purposes to provide, maintain, and improve our services.

A. Personal Data

While using our App, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data").

This may include:

Account Information: First name and last name, email address, phone number, and profile picture.

Identity Verification: Government-issued identification or driver's license, and facial recognition data where required for identity verification.

B. Location Data

We may collect precise or approximate location information from your mobile device when you enable location services.

Precise Location: Location data may be used to match riders with nearby drivers, track ride progress, determine pickup and

destination locations, and provide navigation.

Background Location: For drivers, we may collect location information in the background when necessary to assign ride requests and

support active services, even when the App is not actively displayed on screen.

C. Financial and Payment Information

Transaction Data: We collect transaction details related to your use of our services, including the type of service requested,

date and time the service was provided, amount charged, distance travelled, and payment method.

Payment Details: Credit/debit card information and billing details.

Payment information is typically processed securely by third-party payment gateways. We do not store full

credit/debit card numbers on our servers unless otherwise required and permitted by applicable law.

D. Usage Data

We automatically collect certain information when you visit, use, or navigate the App. This information may

include: Device Information: IP address, operating system, browser type, device type, and device identifiers.

Log Data: Time and date of visits, pages or screens viewed, time spent on pages or screens, and other diagnostic information.

E. Communications

In-App Messaging: We may collect and store communications made within the App, such as chat messages between riders and drivers,

for safety, security, dispute resolution, and quality assurance purposes.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To Provide and Maintain Our Services: Including matching riders with drivers, facilitating auto rentals, managing bookings, processing payments,

and providing customer support.

To Improve Our App: To understand usage patterns, troubleshoot problems, and improve functionality and user experience.

To Communicate With You: To send ride updates, booking confirmations, receipts, customer support messages, security notifications,

and promotional materials where permitted and, where required, with your consent.

For Safety and Security: To verify identities, screen drivers, prevent fraud, detect abuse, and protect users and our services.

To Comply With Legal Obligations: To resolve disputes, enforce our agreements, respond to lawful requests, and comply with applicable

regulatory requirements.

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain circumstances and where necessary to provide our services, protect users, 

or comply with applicable law.

With Drivers and Riders: We may share information necessary to facilitate a ride or rental, such as your name, relevant location

information, and rating.

With Third-Party Service Providers: We may share information with vendors that perform services on our behalf, including payment processing,

data analysis, email delivery, hosting, infrastructure, and customer support.

For Legal Reasons: We may disclose information where we believe disclosure is necessary to respond to legal process, investigate

or remedy potential violations of our policies, or protect the rights, property, and safety of Auto Rentals, our users, or others.

4. SECURITY OF YOUR DATA

The security of your data is important to us. We use reasonable administrative, technical, and organizational

measures designed to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

Therefore, while we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

5. YOUR DATA PROTECTION RIGHTS

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

Right of Access: You may request access to the personal information we hold about you.

Right of Rectification: You may request that inaccurate or incomplete information be corrected.

Right to Deletion: You may request deletion of your personal information, subject to applicable legal and contractual requirements.

Right to Object: You may have the right to object to certain processing of your Personal Data.

Right to Restriction: You may request that we restrict the processing of your personal information in certain circumstances.

6. CHILDREN'S PRIVACY

Our Services are not intended for anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you

believe that a child has provided us with Personal Data, please contact us so that we can take appropriate action.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated"

date at the top of this policy. Where appropriate, we may also notify you through the App or other available

communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.